Takeaway
Customers order before they leave home or the office. At the address step they tap Skip, place the order and pay with the link. A WhatsApp message tells them when it's ready to collect.
WhatsApp Ordering
Your restaurant. Your menu. Right inside WhatsApp.
Let customers order takeaway or home delivery on WhatsApp. They browse your menu, build a cart and pay with a secure link, and the order reaches your Jamanvar order desk and kitchen.
- Takeaway
- Home delivery
- No app to install
Illustration of the ordering chat with a sample menu. Your restaurant's own name, photos and prices appear in the real conversation.
Why WhatsApp
Ordering that feels like messaging.
- 01
A channel customers already use
No app to download and no website to find. They message you on WhatsApp, as they already do.
- 02
Takeaway or delivery in one chat
Customers share an address or location for delivery, or skip it and collect the order.
- 03
Your real menu, checked at checkout
Prices and availability are re-checked when the customer checks out, so a sold-out dish can't slip through.
- 04
Paid before the kitchen starts
An online payment link goes out in the chat. The order reaches your kitchen once payment is confirmed.
- 05
Customers kept in the loop
Status messages tell them when the order is accepted, being prepared and ready.
How it works
Simple for the customer. One order desk for your team.
The customer orders in the chat. Your team sees a paid order in Jamanvar, ready to accept.
For customers
- 1
Message your number
The customer says hi to your restaurant's WhatsApp number and taps Order Now.
- 2
Browse and add
Dishes appear as cards with photo and price. One tap adds to cart, and quantities can be changed.
- 3
Pickup or delivery
They share a delivery address or their WhatsApp location, or tap Skip to collect the order.
- 4
Review, place and pay
An order summary shows items and total. They place the order and pay with the secure link.
For your team
- 1
Connect once
Generate a key in Jamanvar POS Admin and connect it to your WhatsApp ordering account. Menu, prices and sold-out status then come from Jamanvar.
- 2
Paid orders arrive
Once payment is confirmed, the order appears in POS Admin's order desk, marked as a WhatsApp order.
- 3
Accept and cook
Accept it, or switch on auto-accept, and the ticket goes to the kitchen display like any other order.
- 4
Updates go out on their own
As the order moves from accepted to preparing to ready, the customer gets a WhatsApp message at each step.
Takeaway and home delivery
Collect it or have it delivered. Same chat.
The address step decides it: share an address for delivery, or skip it to collect.
Home delivery
Customers type their address or share their WhatsApp location. It appears on the order summary before they place the order, so they can check it.
Your own team handles the delivery. Jamanvar doesn't provide delivery riders or live tracking.
Illustration of the ordering chat with a sample menu. Your restaurant's own name, photos and prices appear in the real conversation.
Part of Jamanvar
WhatsApp orders join the same kitchen.
Connect your WhatsApp ordering account to your Jamanvar restaurant once, with a key generated in POS Admin. After that, the two stay in step.
Customer on WhatsApp
Browses, orders and pays in the chat.
Jamanvar POS Admin
Order desk
WhatsApp orders appear with their own badge. Accept them, or switch on auto-accept, and pause online orders when you need to.
Kitchen display
Accepted orders become tickets, like every other order.
Menu, prices and sold-out dishes come from Jamanvar
Jamanvar → WhatsApp menu
Paid orders arrive in POS Admin's order desk
WhatsApp → Jamanvar
Accepted, preparing and ready updates go back to the customer
Jamanvar → customer's chat
The same kitchen also takes orders from the counter POS, captain handhelds, table QR codes and the self-ordering kiosk.
For the owner
Stay in control of a new channel.
Pause online orders
Busy night? Pause WhatsApp orders from POS Admin, and new attempts are politely declined.
Auto-accept or review
Accept every paid order automatically, or have staff review each one first.
Step into any chat
If the bot can't help, customers can ask for a person, and staff reply from the live chat inbox.
One menu to maintain
Change a price or mark a dish sold out in Jamanvar, and the WhatsApp menu follows.
More than one branch
Restaurants with several branches can let customers pick a branch before the menu.
Editable automatic replies
Order status, cart and stock messages come pre-written, and you can change the wording.
Before you start
What you need
- A WhatsApp number registered on Meta's WhatsApp Business Platform (Cloud API)
- Meta business verification before going live with real customers
- WhatsApp Ordering included in your Jamanvar plan
- Online payments set up, so customers can pay with the link in the chat
We'll go through these with you in the demo.
Questions owners ask
How does Jamanvar WhatsApp Ordering work?
Customers message your restaurant's WhatsApp number and order through buttons, menu cards and lists: they add dishes to a cart, choose delivery or pickup, review the order summary and pay with an online link. Once payment is confirmed, the order reaches your Jamanvar order desk and kitchen display.
Can customers order for takeaway?
Yes. At the address step they tap Skip, and the order is placed for pickup.
Can customers request home delivery?
Yes. They type a delivery address or share their WhatsApp location, and it appears on their order summary before they place the order. Delivery itself is handled by your own team: Jamanvar doesn't provide delivery riders or live tracking.
Does the customer need to install another app?
No. The whole order happens inside WhatsApp, which they already have.
How does the restaurant receive incoming orders?
Paid orders appear in Jamanvar POS Admin's order desk, marked as WhatsApp orders. Staff accept them, or you switch on auto-accept, and the ticket goes to the kitchen display. You can also pause online orders at any time.
Does it work with Jamanvar POS?
Yes, once your WhatsApp ordering account is connected to your Jamanvar restaurant with a key generated in POS Admin. The WhatsApp menu then uses your Jamanvar menu, prices and sold-out status, and order status updates flow back to the customer.
Does the restaurant need a WhatsApp Business setup?
Yes. You need a number on Meta's WhatsApp Business Platform (not just the WhatsApp Business app), and Meta business verification before going live. Some features, such as the swipe-able menu carousel, also need Meta to approve a message template first; until then the menu shows as individual dish cards. We'll go through the setup with you in the demo.
How can a restaurant get started?
Book a demo. We'll walk through your menu, your WhatsApp number and your takeaway and delivery setup, and explain what's needed from Meta before you go live.
Make ordering easier for your customers.
Explore how Jamanvar can bring WhatsApp ordering into your restaurant's digital workflow.