Support and training
Help from setup through Saturday-night service.
The Ahmedabad team sets up your menu and hardware, trains your staff, and is a phone call away once you're live.
Support hours
Monday to Saturday, 9:30 AM – 7:00 PM IST
Sunday: emergency restaurant support on call
How we help
Onboarding and care, from the people who build it.
Menu digitisation and setup
Send us your PDF, photo or paper menu. We set up your dishes, categories, spice levels, Jain options and prices so you can start billing straight away.
Hardware pairing and testing
We help configure ESC/POS thermal printers, USB and LAN connections, cash drawers and kitchen display tablets, and test them together.
Staff and cashier training
We train your captains, kitchen staff and cashiers through video sessions or on-site guidance until the team is confident.
Help during service
A printer jam or network hiccup on a Saturday night? Call the support line and we'll help you triage it.
Common questions
Support answers
How fast can my restaurant go live with Jamanvar?
Most restaurants are live within 24 to 48 hours. Once you share your menu and table count, we configure the system, train your team and run a test billing cycle before you open to guests.
What if our Wi-Fi router goes down during service?
Jamanvar is offline-first. Even if your broadband or Wi-Fi is interrupted, you can keep taking orders, printing receipts and sending KOTs on local devices.
How do I update prices or add seasonal specials?
From the Manager menu in POS, in a couple of clicks. Prices and out-of-stock status update straight away across every waiter and cashier screen.
Can several cashiers bill at the same time on busy weekends?
Yes. Jamanvar supports multi-terminal billing with separate cash drawer tallies and cashier logins, so everyone is accountable for their own till.
Setting up a new outlet or switching systems?
Tell us about your menu, tables and hardware, and we'll walk you through what setup looks like.