We stand by your restaurant, day and night.
From initial menu setup and hardware pairing to staff training and emergency rush-hour assistance, our support team ensures your operations run smoothly.
Comprehensive onboarding & service care.
Menu Digitization & Setup
Send us your PDF, photo, or paper menu. Our team sets up your dishes, categories, spice levels, Jain options, and pricing so you can start billing immediately.
Hardware Pairing & Testing
We assist in configuring ESC/POS thermal printers, USB/LAN interfaces, cash drawers, and kitchen display tablets for zero-downtime reliability.
1-on-1 Staff & Cashier Training
We train your captains, kitchen staff, and cashiers through interactive video sessions or on-site guidance until your team is 100% confident.
Emergency Service Support
Encountered a rush-hour printer jam or network hiccup on a Saturday night? Our emergency technical line is available for fast triage.
Standard Support Hours
Monday to Saturday: 9:30 AM – 7:00 PM IST
Location: Ahmedabad, Gujarat, IndiaEmail Ticketing
Write to: kelviontech@gmail.com
Typical response time: Under 2 hours during business hours.Phone & WhatsApp
Frequently Asked Support Questions
How fast can my restaurant go live with Jamanvar?
Most restaurants are completely live within 24 to 48 hours. Once you submit your menu and table count, we configure the database, train your team, and perform a test billing cycle before you open to guests.
What if our restaurant's Wi-Fi router shuts down during service?
Jamanvar operates on a local offline-first mesh. Even if your external broadband or Wi-Fi router is interrupted, you can still take orders, print thermal receipts, and dispatch KOTs on local devices.
How do I update menu item prices or add seasonal specials?
You can update prices or toggle 86 (Out-of-Stock) status in 2 clicks directly from the Manager menu in POS. Changes reflect immediately across all waiter and cashier screens.
Can multiple cashiers bill simultaneously on busy weekends?
Yes. Jamanvar supports multi-terminal billing with separate cash drawer tallies and cashier logins for full accountability.